Privacy & Security

PULP STREET INSURANCE AGENCY PRIVACY POLICY PRINCIPLES
  • We do not sell your personal information to anyone.
  • We restrict access to your personal information to those employees who must use that information to provide our products or services to you.
  • We maintain physical, electronic and procedural safeguards to protect your personal information.
  • We afford prospective and former customers the same protections as existing customers with respect to the use of personal information.
  • We only share information necessary to provide you with an accurate quote, to complete your transaction, or to better serve your personal insurance needs and only as permitted by law.

 

 

INFORMATION THAT WE GATHER ABOUT YOU

If you submit personal information with respect to any insurance products featured herein, this information may be used in one or more of the following ways:

  • Application Information

    This is information we receive from you on applications or other forms, by phone, and online. It may include your name, address, and telephone number, e-mail addresses, drivers license number, social security number, date of birth, length of employment, gender, marital status, prior insurance information, home ownership, length of residency, vehicle descriptions, miles driven and vehicle use, other drivers, and driving history.

  • Transaction Information

    This is information about your transactions with us, our carriers, or others. It includes your insurance coverage selections and premiums, payment and claims history, and information necessary for billing and payment.

  • Consumer Report and State Information

    This is information we receive from a consumer reporting or State Agency, and is used to confirm or supplement Application Information. It may include motor vehicle reports and claims history reports. We will disclose Consumer Report and State Information only as necessary to quote or service your insurance policy and as permitted or required by law. We only share information as necessary to transact insurance with our insurance carriers.

PARTIES TO WHOM WE MAY DISCLOSE INFORMATION

We only disclose your personal information as necessary to effect, administer, or enforce your transaction with us, or in conjunction with servicing your insurance policy through insurance carriers or their representatives. Parties we share with may include our group of affiliated insurance underwriting companies, claims representatives, courts and government agencies. We may also disclose information required by organizations with whom we have joint marketing agreements.

ON-LINE DATA

For each visitor to our web page, our web server automatically recognizes only the domain name, not the e-mail address (where possible).

We collect only the domain name; the e-mail addresses of those who communicate with use via e-mail; aggregate information on what pages consumers visit; and information volunteered by the consumer, such as quote requests, survey information and or site registrations.

The information we collect is not shared with other organizations from commercial purposes. All information that we collect will be used to:

  • Provide insurance quotes requested by consumers, based on the information they have supplied.
  • Maintain communication with prospective customers in order to provide information on new products, services or upcoming events.
  • Improve the content of our web page and to notify consumers about updates to our web site.
USE OF COOKIES

When you first visit the web site of Pulp Street Insurance Agency, a cookie is sent to your computer. Cookies are very small files sent to your hard drive that essentially identifies your computer and they are important to assist in the collection of vital data, such as your user preferences when visiting our site. We use cookies to improve the quality of our service to you and to better understand how people interact with us. We do not use cookies to access personal information. Rather, it is a tool that we use to compile aggregated statistics that we use to better serve you. Of course, you can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, without cookies, some features or services of the web site may not be available or will be impaired.

ACCESS TO INFORMATION

If, at any time, you wish to change any information that was given to us, you can contact Pulp Street Insurance Agency by writing, phoning, faxing or e-mailing at the addresses, phone numbers or e-mail address listed at the top of this notice.

WEBSITE SECURITY

Our systems are configured to provide privacy, integrity, and authentication in Internet communications. The security measures we have taken help ensure that your data, if submitted to this site, is secure and encrypted, so that a third party cannot capture, read or access the information while it is in transit between your computer and our system. We limit internal access to our servers and require that Pulp Street Insurance Agency representatives adhere to high standards of ethics and integrity in performing their jobs and conducting business. We restrict access to Nonpublic Personal Information about you to those employees and other parties who must use that information to provide our products or services to you. Their right to further disclose and use the information is limited by our employee code of conduct, applicable law, and nondisclosure agreements where appropriate. We also maintain physical, electronic, and procedural safeguards in compliance with applicable laws and regulations to guard your Nonpublic Personal Information.

OPT-OUT

If you do not wish to receive e-mail, phone call and/or mailing from us in the future, please let us know in writing and mail to:
Pulp Street Insurance Agency
9012 Bolsa Avenue
Westminster, CA 92683
Attn: Privacy Officer

CHANGES IN PRIVACY POLICY

If we should change the terms of our privacy policy in any material way, we will notify all users of this site by publishing the changes to be expected and the effective date of these changes in this page of the web site.

The effective date of this privacy statement is May 1, 2009.

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